Contacts

Republic of Kazakhstan, 010017, Astana сity, Yesil district, Sarayshyk street 34a, 3rd floor.

Contact phone numbers:

+7 (7172) 982-944, 982-946, 982-947, 982-948 – Department of Balancing Electric energy Market (on the issues of the BEM Settlement Center (conclusion of contracts on BEM, invoices, Electronic Invoices, ARE, volumes, etc..))

+7 (7172) 982-957 - Claims Department

+7 (7172) 982-941, 982-942, 982-943, opermarket@korem.kz - Operational Support Sector (on the issues of centralized trading of electric energy and power)

+7 (7172) 982-965 - Analytics and Data Collection Sector (on the issues of RES and EWD auctions (participation, registration, conclusion of contracts))

+7 (7172) 982-945, 982-952 - Service development sector (on the issues of concluding contracts, Electronic Invoices, ARE for centralized trading of electric energy and power, and customer support)

+7 (7172) 982-990 - Anti-corruption Helpline (reception of visitors on Mon: 16:00 - 18:00)

hotline@korem.kz (compliance officer)

+7 (7172) 982-953 - Press Secretary

e-mail: koremadm@korem.kz

+7 (776) 726 99 00 - Regarding the Schedule of reception of citizens and representatives of legal entities